About Us
Effective date: August 8, 2026
Tower 28 Beauty is an online retailer focused on consumer items and collections made available on current live product pages for transparent listings, informed ordering, delivery visibility, and accessible customer care.
What we offer
Item pages are the source for product-specific size, quantity, ingredients or materials, compatibility, care, intended use, warnings, and manufacturer information. Customers should review those details before ordering, especially where personal, dietary, allergy, age, or pet-specific considerations apply.
Order-resolution pathway — Store focus
The page distinguishes purchase operations, fulfillment events, and customer remedies. It describes the store's current merchandising scope and the service standards that support a customer from review through delivery. This page applies specifically to Tower 28 Beauty and its selection of consumer items and collections made available on current live product pages.
How we support an order
Our store pairs product information with USD checkout, free tracked shipping within the United States, a 30-day eligible-return window, exchange support, and direct customer service. The policy pages linked in the footer state the controlling details.
Practical shopping standards
We aim to keep listings understandable and the after-purchase process accessible. Products are not presented as a substitute for professional medical, nutritional, veterinary, or safety advice. Follow the label and manufacturer directions and seek qualified guidance where appropriate.
Questions are welcome
Contact us before ordering if a listed specification is unclear, or after checkout if you need help with payment, tracking, cancellation, return, exchange, refund, or a delivered-order problem.
Merchant and support details
Tower 28 Beauty
Email: Support@tower28makeup.shop
Phone: 406-565-8102
Physical address: 2223 Central Pl, Missoula, Montana, 59804, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).